Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

Dooder Digital LLC (“Dooder Digital,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dooder.ai and use our services.

By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Complete our AI Maturity Assessment
  • Schedule a consultation via Calendly
  • Subscribe to our newsletter or insights
  • Contact us via email or phone
  • Engage with our services

This information may include:

  • Name and business title
  • Email address
  • Phone number
  • Company name and industry
  • Business information and requirements
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website
  • Click patterns and navigation paths

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website (Google Analytics, PostHog)
  • Marketing Cookies: Track visitor activity to deliver relevant content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Schedule and conduct consultations
  • Deliver our AI consulting services
  • Send you relevant insights, updates, and marketing communications (with your consent)
  • Improve our website and services
  • Analyze website traffic and user behavior
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Third-Party Services

We use the following third-party services that may collect information:

Google Analytics: For website analytics and performance tracking.
Google Privacy Policy
PostHog: For product analytics and user behavior insights.
PostHog Privacy Policy
HubSpot: For customer relationship management and marketing automation.
HubSpot Privacy Policy
Calendly: For scheduling consultations and meetings.
Calendly Privacy Policy
Vercel: For website hosting and deployment.
Vercel Privacy Policy

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and delivering services
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights, property, or safety
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL/TLS)
  • Secure server infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Healthcare Data and HIPAA Compliance

For clients in the healthcare industry, we are committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI). We enter into Business Associate Agreements (BAAs) with healthcare clients as required.

Our website does not collect PHI. If you are a healthcare provider seeking our services, please do not submit PHI through our contact forms or website.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a portable format
  • Object: Object to certain processing of your information

To exercise these rights, please contact us at privacy@dooderdigital.com.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising CCPA rights

Important: We do not sell personal information.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dooder Digital LLC

Park Ridge, IL 60068

Email: privacy@dooderdigital.com

General Inquiries: info@dooderdigital.com

Phone: (224) 585-9126

Acknowledgment: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last updated: January 1, 2025 | Effective Date: January 1, 2025