Dder

Support

Stuck, found a bug, or have an idea? Here's how to get help.

Check the docs first

Most questions are answered in the docs, and the troubleshooting section covers the common ones: setting up your AI, hearing, storage on your Watch and connected apps.

Email

Write to support@dooder.ai. It helps to include:

  • Your Apple Watch model and watchOS version.
  • Which AI provider you use (Claude or ChatGPT).
  • What you asked or did, what you expected, and what happened instead.
  • A screenshot if you can. On the Watch, press the side button and Digital Crown together (if screenshots are turned on in the Watch app).

Please don't send your API key, passwords or anything you'd rather keep private. I'll never ask for them.

Beta feedback

If you're testing through TestFlight, you can send feedback straight from the TestFlight app, or take a screenshot on your iPhone and share it to TestFlight. Crash reports you choose to send arrive the same way.

Delete everything

Dooder keeps everything on your devices. To remove it all, delete Dooder from your iPhone and Watch, and revoke your Claude key in the Claude Console if you used one.